Refund Policy

If Sori isn't for you, email us within 14 days of your first payment on a plan and we'll refund it in full — no questions asked. After the 14-day window, cancelling stops future renewals but the current period is not refunded; you keep access until it ends.

Renewal charged by mistake? If you contact us within 7 days of an automatic renewal and haven't meaningfully used the service since the charge, we'll refund that renewal.

The $250 lifetime purchase comes with a 30-day money-back guarantee. After 30 days it is final, except where local consumer law says otherwise.

If you are in the EU or UK you have a statutory 14-day right of withdrawal for digital services. By starting to use Sori immediately you consent to the service beginning within the withdrawal period; our 14-day no-questions refund above matches or exceeds the statutory right in practice.

Email hello@sori.app (placeholder — will be updated at launch) from your account address with the word "refund" — that's it. Refunds go back to the original payment method, usually within 5–10 business days depending on your bank.